Client Relationship Manager
£35,000 to £40,000
Tiro is a leading training provider for science and technology apprenticeships. We’ve been helping hungry apprentices to join ambitious businesses since 2005. At Tiro, we really believe that great apprenticeships help everyone. Because there are remarkable apprentices out there just waiting to be found, and fantastic employment opportunities waiting to be filled. But our work will never be just about getting bums on seats and pocketing our commission. In our own small way, we’re helping to change the world – finding people that are working on COVID vaccines, finding new ways for technology to help humanity and helping to tackle the big issues of the day, like climate change. We’re proud to be playing our part in making that happen, and we’re looking for more like-minded people to join team Tiro.
We have an exciting opportunity for you to become part of our Account Management team. In this role you’ll be obsessed with delivering outrageous levels of service, going above and beyond for our customer accounts and learners to ensure the apprenticeships are a resounding success for all, so much so, customers come back time and again for more! You’ll also look after and support your customers across our different services, such as recruitment and training to ensure an amazing experience throughout, including onboarding new apprentices for ultimate success. Getting involved in cross-team collaborative projects and being a part of the Tiro community are also essential parts of the role.
We’re looking for someone who is curious and hungry to learn, loves to collaborate, thrives on building relationships, can be trusted to work autonomously, is super organised and not afraid of IT. You’ll think win:win, have a growth mindset and be a pacesetter. Even if that doesn’t sound quite like you, but you still think you could do a great job in the role, get in touch.
We’re always open to wildcards. But we’re not just interested in experience and qualifications, we’re looking for someone with the right attitude and aptitude to fit right in at Tiro. Someone who knows their own mind and isn’t afraid to have a strong opinion. Someone that likes to work under their own steam and doesn’t want or need to be micromanaged. Who gets a thrill from helping some of Britain’s best businesses grow. And who’s genuinely curious about the worlds of science and technology. You’ll give the role your all, be unafraid to take the odd calculated risk, and will fundamentally challenge us, because if you don’t change Tiro, you can’t succeed.
We love people. The apprentices who’re brimming with potential. The business leaders who are crying out for extra help. And our fantastic team who make it all happen. And if you love people, you treat them well. You pay them what they’re worth. You let them decide where they work and what hours they keep. You make sure they have plenty of holidays to make sure they don’t burn out. You coach and support them. And give them the opportunities to progress. You take a chance on people because you see something special, and you know they’re worth it.
At Tiro, we’ll look after you because we’re nothing without our people. We’ll never take you for granted and we’ll make sure work’s fun and rewarding. And in turn, we’ll ask you to treat our clients and our apprentices the same way – helping to give people their first big break and enabling businesses to grow.
At Tiro, we make great things happen for people. And that starts with you. You’ll receive:
- A salary of up to £40,000 per annum, depending on experience
- Potential to double salary with commission, just by meeting target you can achieve 50% of salary
- 28 Days annual leave plus bank holidays
- Hours of work – you can choose your own hours, providing you’re around when stakeholders need you and clock up 37.5 hours per week
- Remote working
- Travel requirement
- 5% employee / 3% employer pension contribution
- Annual away day
- Regular training and CPD opportunities
What are you waiting for…
Apply for the role of Client Relationship Manager at Tiro today by clicking the button below…